Questions? Call us at +254 20 3893211

We offer FREE delivery on ALL orders from our Nairobi distribution center

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MAIL US

PO Box 866, 

Embakasi Village

Nairobi

00521 Kenya

CALL US

Phone: +1 415 448 6421

EMAIL US

support@tusk.co.ke

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Get In Touch

We value our customers greatly, and are always here to help. If you have any questions, queries or comments feel free to drop us a line and we will get back to you as soon as we can.

FREQUENTLY ASKED QUESTIONS


Where do your products come from?

We only source merchandise from socially responsible businesses with ethical manufacturing practices. Our products are mostly manufactured in the United States and China.  

All products are rigorously tested and reviewed by our team and satisfaction is 100% guaranteed. If you are not completely satisfied, we will refund or replace your order free of charge.  

How can I find out if you deliver to my area?

We deliver everywhere in Kenya--no exceptions! If you are within Kenya, we can deliver to you.  

For remote locations, please be sure to provide detailed delivery instructions to our support team so we can ensure your order is delivered in a timely manner. 

How long does delivery take?

Most orders are delivered within 2 business days of being placed. All items on the site are currently in stock at our Nairobi location and can be delivered as soon as delivery location is confirmed. 

What payment do you accept?

Payment is collected at the time your order is delivered. We accept cash and M-Pesa. Please have your preferred payment method available at the time your order is delivered. 

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